Computer Support Specialist
How to Become a Computer Support Specialist
Job Duties of a Computer Support Specialist
Skills and Qualities of a Computer Support Specialist
Salaries of Computer Support Specialists
Influential Professional Computer Support Specialists
Leading Organizations In This Field
Top cities for Computer Support Specialist Jobs
Other Careers of Interest
Computer support specialists are employed by a variety of companies, from startups to established industry leaders. However, as computer networks become a vital part of every business, computer support specialists can find employment in all fields of business and industry.
Technical support specialists respond to computer users' problems and may run diagnostic tests to discover and resolve the issues. They are usually responsible for installation and modification or repair of computer hardware and software. Those in technical support often write documentation for training and troubleshooting purposes and train computer users on new hardware and software.
Help desk technicians receive email and phone calls from computer users with problems. They listen as the user reports the problem and ask questions in an attempt to discover the source of the problem. Then help desk technicians walk the user through the steps required to fix the problem or call on a technical support specialist or network administrator if the issue affects multiple users.
Bill Gates is the chairman of Microsoft Corporation, which he co-founded in 1975. He developed software for personal computers based on his belief that computers would one day become a vital part of every work and home. Gates has always been determined to improve software to make it easier and more enjoyable to use. He has authored and co-authored several books, notably Business @ the Speed of Thought which has been printed in 25 languages in more than 60 countries. As philanthropy is also very important to Gates, he and his wife, Melinda, founded The Bill & Melinda Gates Foundation in 2000 to help reduce inequities within the United States and globally.
NWCET (National Workforce Center for Emerging Technologies) is based out of Bellevue Community College in Bellevue, Washington. This organization is dedicated to creating national and local leadership in an effort to develop innovative, researched based curricula for information technology education
Currently, the top city for computer support specialist jobs is New York City. There are also several openings in Chicago, Illinois, Houston, Texas and Dallas, Texas. Farther west, companies in Phoenix, Arizona are also looking for several computer support specialists.
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