How To Become a Casino Dealer
Casino Dealer Job Duties
Skills or Qualities Needed to Become a Casino Dealer
Salaries of Casino Dealers
Influential Professional Casino Dealers
Leading Organizations for Casino Dealers
Top Cities for Casino Dealer Jobs
Other Careers of Interest
Each casino establishes its own employment requirements for education, experience and training, but all dealers must obtain a license from a regulatory agency: i.e., a State Casino Control Board or Commission.
To obtain a gaming license, a dealer must have proof of residency in the state where he or she lives. Applicants for a license must provide photo identification, pay a fee and pass both a background investigation and drug test.
For most entry-level dealer positions a high school diploma or GED is all that is required. Some of the major casinos run their own casino schools, and almost all provide some form of in-house training in addition to requiring certification.
Most accredited casino school programs will offer their students the choice to obtain their associate's, bachelor's or master's degree in a hospitality-related field: hospitality management; hospitality administration; or hotel management.
Savvy dealers do not limit themselves to one state or even one country, instead finding employment in the small number of casinos located on luxury cruise liners that travel the world. Individuals employed with cruise ships live and work aboard the vessel.
Dealers must be skilled in customer service and in executing their game. Due to the fast-paced work environment, a casino dealer must be competent in at least two games. Lastly, a dealer determines the winning player(s), calculates and pays the winning bets or collects the losing bets.
In addition to possessing a license, dealers need superior customer service skills. Casino gaming dealers work in a highly stressful work environment that demands much from their service: Individuals in this profession provide entertainment and hospitality to patrons, and the quality of their service contributes to an establishment's success or failure. Therefore, dealers need good communication skills, an outgoing personality, and the ability to maintain their composure with patrons who are angry or upset. Personal integrity is mandatory since dealers handle large amounts of money.
Dealers who manage money should have some experience handling cash or using calculators and computers. For such positions, most casinos give a test in math to assess an applicant's competency in the subject.
Advancing in casino gaming depends less on a worker's previous casino duties and titles than on his/her ability and eagerness to learn new jobs. An entry-level gaming worker has the opportunity to become a dealer, a card room manager or advance to a supervisory position.
Dealers generally receive a considerable amount of their earnings from "tokes," which are tips in the form of tokens. How much they make in tokes can vary greatly, depending on the table games the dealer operates, the personal traits of the dealer, and the pooling policies of the casino. In most situations, a dealer's tips are influenced by location: the more business a casino generates the more tips can be earned.
Most casinos are open twenty-four hours a day, seven days a week and offer three staggered shifts. Most employees work full time and are expected to work weekends and holidays.
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